Hi there, Alex1215.

It's very sad to hear what you've gone through with these emails. 

I've already out to our Live Bookkeeping team and forwarded to this thread to them.

At the moment, someone is already reviewing all the cases in your account with regards to the emails that you're still receiving. Having said that, please keep your lines open so they can reach out to you and get this sorted out. 

The Community is always here if you need anything else.