Hi, Cakemama. I can see that you've exhausted all possible steps to contact our support so you can sign in to your account.

As mentioned by my colleague above, our live support agents are only available from 6 AM to 6 PM PT on weekdays and 6 AM to 3 PM on Saturdays. 

As much as I wanted to help you with this matter, all account-related issues are directed to our live chat/phone support. They have the tools to pull up your account and assist you further in activating it. 

I'd appreciate it if you'll post an update on this issue, I want to ensure everything is sorted out for you. Know that the Community is always here to help if you have other queries.