Now that Intuit seeks to increase the cost of QuickBooks by 350 percent, this is almost a moot point, but do you imagine that I haven't already contacted the "customer care" team?  I'm gotten no meaningful help from Intuit on this.  If there is a solution, then post it right here for everyone to see.  And if there is no solution, then just own up to that fact, right here, for everyone to see.  This isn't an attempt to help me - it is an attempt to create the illusion that people get help in this forum.  But anyone who has ever spent any time in the forum can easily see that it is full of answers that don't match the questions.  I can't remember ever getting any help from Intuit on anything.  Ever.  And that's saying something, because I've been suffering with QuickBooks since the DOS era!  Quicken for DOS was killer software.  QuickBooks never lived up to the reputation of Quicken.  Not then, and certainly not now that you've made it too expensive to make any sense for a small business.