Check to see if the ID and password can log on at another computer.  If it can't, you can try the trick of holding down the Alt key while logging in.  Once you get logged in, you might go to Edit-Preferences- Desktop View, then take off the setting for Show Homepage, and click on Save Current desktop, then click Ok.

For me, I changed the Icon view back to Top, then clicked on File-Switch to Single User Mode, then after it changed the screen, I clicked on File-Switch to Multi user Mode.  After all of that, I closed the company file, and logged off, then closed the program.  (Meaning I closed it properly)

After that, the issue was resolved on the computer I was having problems on.

Main note of this...  The problem does not happen on all computers in the company