Agreed, shame on you Intuit.  Your products cost an absolute fortune now and this is the type of disgraceful service we get.  Most of us have already purchased our forms to get ahead of the year and then we are hit with this.  I for one will be sending Intuit any penalty letters or bills I receive from the IRS due to this error.  I have wasted hours on this and other issues this year and we are only in January, can I bill back that time to Intuit.  Very disappointed here, good opportunity for another company to come up with a software that actually works for the customer, instead of just hiking prices and ignoring customer concerns.