I appreciate the effort of updating QuickBooks, JBrow. It's part of the troubleshooting solutions to retrieve the No option.
It looks like the system is now forcing the download. I'll let you contact our Live Support Team. That way, they can create a case under your company and send it to your Product Team for further investigation.
Here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Click Contact Us.
- Give a brief description of your issue, then Continue.
- Sign in to your Intuit account and Continue with my account.
- If you don't already have an account, make sure to Create a new account.
- We'll email you a single-use code. Enter your code and select Continue.
- If you have more than one account, choose the one you want to use, then Continue.
- Choose to chat with us or Have us call you.
In case you need tips and related articles in the future, visit our QuickBooks Community help website for reference: QBDT Self-help.
Moreover, to keep you updated with the latest features and business tips in QuickBooks. You can visit our QuickBooks blog. We're happy to share with you the 7 ways to be productive while working remotely using your QuickBooks software.
Let me know how the contact goes and leave a reply below. I'm always here to help you. Stay safe and take care always!
