My first call was on Monday Jan 2 (I have spoken with 6 different techs this past week).  I was told various things in addition to, "if I used their forms they would work".  I ordered their forms on Monday Jan 2 (although I had already bought the ones that match the IRS website form) and WARNING TO EVERYONE, INTUIT'S 1099 MISC AND NEC KITS DO NOT COME WITH A STATE COPY!  They are also 3 x higher in costs and the shipping was extremely high as well.  I called again and was sent an email with a form to request a refund (but it would only be for the forms if approved and not the shipping)?  Still SMH over this.  I understand there will be issues however the way this has been handled and put back on the client is not right.