Found this post after spending hours of my time over the span of months trying to get some idiot on the phone to understand and help me and the problem STILL PERSISTS! At least I got some satisfaction laughing at some of the great posts in here (thank you guys)! I was even escalated to a manager who finally emailed me days after escalation and told me… and I quote… “have your customers get in touch with their email providers and whitelist QB”. Sure thing, I mean, after all, that’s our job todo your job, right!? Could you please supply me with the Google 800 number to give to them for the Gmail accounts!? Never did get a response!!!! WTF! Would anyone care to drop a few competitor names comparable to QB that actually give a crap about their customers? This is not getting fixed!