Yes, this is a scam, from a call center in India.  The idea is to trick you into calling them back...then they manipulate you into downloading a remote access program onto your computer, which then allows them complete access to all your personal and financial files.  Once in, they can easily empty your bank account.   You were smart enough to realize that you can update your QB program anytime *you* want to.  Intuit doesn't call or email you to renew.   Another scam involves the "Geek Squad" billing your credit card for a renewal, then telling you that you need to call them to cancel.  Again, once you allow them into your computer, they can empty your bank account...never call them back...just ignore and delete the email...