This is unusual, NZ60. I'm here to help you resolve this.
Sometimes your web browser can cause your printer not to print your 1099 forms correctly. Intuit recommends using Google Chrome or Mozilla Firefox. If printing still doesn't work, try these steps.
Chrome:
- Go to Chrome and select the three vertical dots in the upper-right corner.
- Select Settings.
- Choose Privacy and security and then Site settings.
- Click Additional content settings, then PDF documents.
- Toggle Download PDF files instead of automatically opening them in Chrome.
- Try printing your 1099s again.
If it still doesn't align, on the print window, select More Settings to verify Fit to printable area or Fit to paper isn't selected in the Scale drop-down menu.
Firefox:
- Go to Firefox and select Menu, then Options.
- Select General.
- On the Applications section, locate Portable Document Format (PDF).
- In the Action column, select the drop-down menu and select your PDF viewer.
- Try printing your 1099s again.
In case none of these fixes the problem, let's access your QuickBooks Online account via a private window. This is a good place to determine if this is a browser-related issue. Here are the keyboard shortcuts:
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox or Microsoft Edge: CTRL + Shift + P
Once signed in, print the form again. If all the details are printed, let's clear the browser's cache to ensure the program performs efficiently. Otherwise, you can use other supported browsers. They also provide the best and most secure experience with QuickBooks.
Additionally, I've added these articles that'll help you learn more about creating and filing 1099 forms in QuickBooks Online:
Please keep us posted if you need additional assistance printing your forms in QuickBooks. We're always here to help you out.
