Thanks for joining this thread, @ForumUser.
Allow me to chime in and share some troubleshooting steps to get rid of the error message.
Your internet connection could be the source of this app connection issue. To test it, open a web browser and visit Chase banking. If you can view the web site, start QuickBooks Desktop (QBDT) and do the followings:
- From the Help menu, select Internet Connection Setup.
- Choose Use my computer's Internet connection settings to establish a connection when this application accesses the Internet.
- Click Next.
- Select Advanced Connection Settings.
- On the Advanced tab, choose Restore Advanced Settings.
- Select Ok, then Done.
Then, follow these instructions:
- Exit and reopen QuickBooks.
- Sign in to your company file.
- Close all windows in QuickBooks.
Feel free to check out these handy articles about fixing QBDT update and Web Connector errors:
I'm always here if you need more help with this app syncing issue. Just comment down below. It'd be my pleasure to help. Have a great day, @ForumUser!
