Hello there, @Jorcy. Thanks for joining the thread.
I appreciate you for giving us your insights and experiences when printing a packing slip in QuickBooks Online. I recommend contacting our QuickBooks Online Live Support Team. They can initiate a screen-sharing session to help you, and create a case for further investigation.
To contact support:
- Sign in to your QuickBooks Online account.
- At the top right, click the Help (?) icon.
- Enter your concern, then click Let's talk.
- Select Contact Us to speak with a live support representative.
- Select Start a chat with a support expert or Get a callback from the next available expert.
If you want to personalize and add specific information to your sales forms in QuickBooks Online, you may refer to this article: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Please let us know if there is anything else we can do to assist you with printing a packing slip or managing invoices in QuickBooks Online. You are always welcome to return to the Community. Keep safe.
