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Replying to:
AbegailS_
QuickBooks Team

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Thanks for turning to the Community about your concern,Janetccc. 

 

I'd be glad to lend a hand with setting up QuickBooks for multi-user access.

 

When hosting in multi-user mode, it's crucial to set up everything correctly. Since the computer storing a company file (the host) allows other computers to access the file, the proper setup varies from the mode chosen.

 

You’ll want to turn on the folder and windows access permissions to share company files. This makes sure workstations can access and work with your clients. Here’s how:

 

  1. Right-click the folder that carries the company file.
  2. Go to Properties, then select Security and Edit.
  3. Choose QBDataServiceUserXX and then click Full Control.
  4. Press Allow.
  5. Click Apply, and then press the OK button.

 

Once done, follow these instructions below:

 

  1. Press Windows + E keys to open File Explorer.
  2. Find and right-click the folder containing your company files.
  3. Move to Properties> Sharing> Shared Add.
  4. Choose the corresponding QBDataServiceUserXX for your version.
  5. Set permission level of both users to Full Control and Share.


You can refer to this reference for complete instructions to set up and install a multi-user network. This provides you depth information, so everything is properly configured.


I’ve also included this troubleshooting guide in case you’re having issues when you try to switch to multi-user mode. I’m sure this will be helpful.

 

Drop a comment below if you need more guidance with setting up QuickBooks Desktop. I'll keep an eye on your response. Take care.

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