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Buy nowThanks for posting here, @cory222. I want to ensure you'll be able to record the refund in QuickBooks Online (QBO).
In QBO, creating a refund depends on how you enter the purchase transactions. For instance, you can record it as a bank deposit if you create an expense or use the write checks function. Here's how:
On the other hand, you can create a Vendor credit to record a refund. Let me guide you on how:
I also recommend reaching out to your accountant to further advise you on how to properly record the refund in QBO. This is also to ensure that your account for the transactions accurately. For reference, please read this article: Enter vendor credits and refunds in QuickBooks Online.
If you have any other concerns about recording refunds in QBO, please don't hesitate to post again here. Have a good one.