Thank you for joining the thread, Samer Sharawi.

Having an email issue has a great impact on a business. Did you speak with our QBSE Support about this matter? If not, please contact them, so they can gather more data and investigate this further. We have to isolate QB Self-Employed from QuickBooks Desktop because of some differences between the platforms, and QBDT has its own email setting.

If you have other questions in mind, you can always go back to this thread.