Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Rubielyn_J
QuickBooks Team

Reply to message

I want to ensure you're able to see the same view for your three companies, @AbodeLLC.

 

To start, let's perform some troubleshooting steps to fix this. There are times when the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

Once it shows the same view, go back to your regular browser and clear its cache. This is done to speed up the process the next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.

 

I have also attached an article that provides information on how money comes in and out of your business: How QuickBooks calculates your cash flow.

 

Feel free to leave a comment below if you have any other questions about the view in your QBO account. I'm always here to help. Wishing you and your business continued success.

Need to get in touch?

Contact us