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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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Replying to:
Tori B
QuickBooks Team

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This is not the impression we wish to leave you with, @CGPrec23

 

The most frequently used pages in QuickBooks Online should load in under 10 seconds. We continuously check our systems to make sure we are achieving this target.

 

Although QuickBooks Online is a web-based service, it also depends on the processing speed, RAM size, and Internet connection bandwidth of your computer or device to function as intended. A deficiency might impact performance in any area.

 

With that said, I recommend checking that your system meets the basic requirments to help narrow down the reason for the slow preformance. 

 

If your system seems to fit the basic requirements, you can always check the speed of your internet conntion (bandwidth) by running a Google Speed Test

 

You can see alternative ways to improve your speed in Why is my QuickBooks Online slow? 

 

However, if none of these suggestions are working for you, I recommend contacting our Technical Support Team. Our engineers have an ongoing investigation (INV-80477) for this concern. 

 

By contacting our tech support, an agent can review your account in a secure envioment and get you added to the list of affected users. This way, you'll receive email updates of the progress of the investigation and will be notified once it's resolved. 

 

Please let me know if you have any follow up questions or concerns. Take care! 

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