Yes I spoke with your support team, I posted the phone number I called. I'm not going to do anything further today. I will on Monday. I am not sure why you are asking these questions when I have posted everything I did. $800 is a lot of money to spend for yearly support. If the product was stable you shouldn't have to get support. I haven't had to in the past 25+ years but it is becoming apparent that is going to be recommended from here on. Thank goodness I'm closed to retirement.

I just heard about a man that stole millions of investors money and used QuickBooks accounting software to do it, lovely to hear about this stuff...