Thanks for your response, you are the first person at Intuit to confirm there are two separate apps (just like the website states). I have reached out to Quickbook Advanced support just like you suggested two times now and both times they told me the same thing, that the Advanced App is the same as the other app and it is discontinued, they have no way to take a bug report since the program was discontinued. They said they even confirmed it with their supervisor that there is no such thing and the websites I am talking about have old information and they apologized for the confusion. Sad. You should review my chat history too.

With that being said, the problem we encounter is every hour the quickbooks advanced desktop app pops up and takes over the screen, we move another window in front of it but then a few minutes later it does it again. Then it's fine for another hour but this is really frustrating when trying to work on multiple windows. It happens on all our computers, both new and old and win10 pro and win11 pro. It must happen for everyone and clearing app data and reinstalling does not matter. Additionally, an update a month ago makes it launch as a full screen window, we would love to turn this off, we have large monitors and would never want it full screen. Can we get these two things to the dev team and they are welcome to reach out directly to us.