Rea,

Thank you for your response. I wish it was just an appearance of how the data transferred but I do not believe this to be the case, more so I have payments recorded without sales as the payments transferred but the sales did not, and I can't run any accurate reports until I reconcile all of my accounts one at a time.  It has taken days just to create the csv file of missing invoices.  If I have to enter them all manually it will be months.  it effects every area of our business, receivables and our inventory.  Again, my question remains if quickbooks can advertise the apps that can help fix this issue why isn't quickbooks support offering a solution themselves rather than the alternative which has been many hang up calls and hours of promised call backs that do not get called and the continued run around of no service.