Thanks for joining in this conversation, @tmorrow. I see where you're coming from. 

I appreciate you for trying all the steps shared in this thread. Since you've already updated your QuickBooks, I'd suggest you move the Quickbooks file back to it's previous location when restoring it. That will resolve the issue you're facing right now.

If the issue persists, you have our Customer Care team to take a closer look at the problem and help you fix it. They can also submit a request to investigate it whenever necessary. 

Let me know if you have additional concerns about managing your company file. We're always around here to help in any way we can.