I hear your sentiments, @Lembi.

I understand the importance of personalizing your invoices according to your preferences. This way, you’ll be able to add the necessary fields for your data in the template. Let me turnaround this experience by walking you through sharing your suggestion to the right department.

I do agree with you that adding more customizations and functionality would make the program better and more flexible. We want to ensure our users get the most out of QuickBooks. With this, I encourage you to send your idea to our developers.

Here’s how:

1. Go to the Gear icon.
2. Under the Profile column, select Feedback.
3. Enter your suggestions, then click Next.

Please know that we’re unable to provide a specific time frame as to when this feature will be available.

You'll want to track your suggestion through this website. You can also visit our blog to keep up with all of our recent events and developments.

I've included a detailed resource about working with custom fields that may come in handy moving forward: Create & edit custom fields.

Please know that you can personalize your sales forms that suites your business needs. You can use this article as your guide: Customize invoices, estimates, and sales receipts in QuickBooks Online.

Fill me in if you have other concerns apart from importing invoice templates. I'll be around if you need help. Stay safe and take care always