Let's get rid of the error so you can import transactions successfully, jaynew.
The Error OL-222 you're getting means QuickBooks didn't receive a valid response from the financial institution's server. This happens when you try to import one or more characters.
You'll want to correct the unsupported characters in the .QBO file which causes this error:
- Right-click the .QBO file and select Edit.
- Select any text editor app to open the file.
- Find and remove & from the text as it is an invalid character.
- Save the file again.
Visit this article for more details on how to fix Error OL 222 in QuickBooks Desktop: Error: OL-222 after downloading a Web Connect file from an approved bank.
Otherwise, use Excel to edit the .QBO file and search for a QBO to CSV converter online. (Like the one Fiat Lux - Asia suggested) After editing the file, make sure to convert it back to .QBO file format.
If you need other helpful articles in the future, you can always visit our site: Help articles for QuickBooks Desktop.
Anything else you need help with can be answered here in the Community. Just let me know and I'd be happy to assist.
