I appreciate you getting back to us, Lorry Marie.

As previously mentioned by my peers, there's no way to customize the dashboard to show only the QuickBooks cleared balance. We'll have to rely on the dashboard's actual Bank Balance rather than QuickBooks balance.

Additionally, QuickBooks Online is determined by what your bank shared and what you recorded. If you encountered errors while reconciling the QuickBooks balance, this is the ideal resource for the future: Fix issues for accounts you've reconciled in QuickBooks Online previously.

We can read the following article for more information and articles about banking: Bank Feeds. This will provide us with links for resolving banking errors as well as other steps for entering and deleting transactions in QuickBooks Online.

If you require further assistance with QuickBooks banking, please leave a comment below. I'm always willing to assist. Have a good one, Lorry Marie.