We haven't received any reports about the latency when entering mileage, futurepathwaysllc.
I can see how important it is for you to track your mileage in QuickBooks Online. We take performance issues seriously. Let's check the following information below to help improve the system performance:
- We recommend using Chrome to get the best experience in QBO. If you're using it, please make sure you have the latest release.
- Ensure your operating system is updated and you meet or exceed the System Requirements.
- Verify your internet speed.
If everything is okay, you might have encountered a cache issue as a result of having too many internet files stored on your browser. To fix it, we can do some troubleshooting steps. Let's start by accessing your account on an incognito window. This mode help since it doesn't store any site data.
Here are the shortcut keys to use:
- Google Chrome: Press CTRL + Shift + N.
- Safari: Press Command + Shift + N.
- Mozilla Firefox: Press CTRL + Shift + P.
Go back to your regular browser and clear its cache if it works. This will remove all browsing history and refreshes the system. You can also use a different supported browser.
If the issue persists, I recommend reaching out to our QuickBooks Online Support. They have the tool to pull up your account and submit a ticket for further investigation.
Support hours are from Monday to Friday from 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT.
Additionally, you can visit our Help Articles page at any time. Here you can find topics and discussions to help you in completing some of your QuickBooks tasks.
I'll be here if you need further assistance in QuickBooks. Have a great day.
