Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
MJoy_D
Moderator

Reply to message

Thank you for letting us know about your experience when trying to print from QB Mac Desktop 2021 in Ventura OS, @skipwith

 

There's an ongoing issue when printing in QB Mac on Mac OS v13 Ventura. Customers are getting a crash catcher when trying to print an invoice or other template or save it as a PDF if it includes a logo in Ventura OS. Our Product Engineering team is already aware of this and is now working on a fix. 

 

I advise requesting that you be included to Investigation No. 79706 by our Customer Support. Once you're added to the list of affected users, you'll receive an email notification once we resolve the issue. In the meantime, you might want to consider changing the invoice's template or removing the logo.

  

Here are some ways you can use to fix any additional errors you might run into when using QuickBooks for Mac: Troubleshoot Crash Catcher.

  

Please know that you can always drop by here if you need any help printing your forms. I will be happy to assist you further. Have a wonderful day!

Need to get in touch?

Contact us