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Replying to:
JonpriL
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Appreciate the update, @Teamwrx Controller.

 

I hear you and thank you for the confirmation you shared discussing how you've performed a few troubleshooting steps to identify why viewing attachments will download them instead of opening the file in a new tab.

 

Saying the issue persists, I recommend contacting our Customer Care Support. You can work with one of our specialists in creating a ticket to let our engineering team investigate the root cause of why such a problem is persisting. To do so:

 

  1. Go to Help.
  2. Select Search.
  3. Click Contact Us.
  4. Enter a few words describing how viewing the attachments included in a transaction is not working as expected in the What can we help you with? text area.
  5. Select Continue.
  6. Click Chat with us or Have us call you to connect with our team online.

 

Let me know how it goes in the comments below. Don't forget to include my name, @JonpriL, in your reply so that I can get back here and answer all your concerns about QuickBooks. Stay safe!

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