I am having the exact same issue. It started on my old computer last week running Windows 10 with QB Desktop 21. I bought a new computer with Windows 11 and upgraded to QB Desktop Pro Plus 23 directly from the Intuit site . Same message on both computers. Have spent at least 12 hours on the phone with tech support and they haven't been able to help me. I cannot speak with or leave a message for anybody with any knowledge of this. 

PLEASE HELP!