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Replying to:
sgeorgefl
Level 2

Invoice Attachments open as "download file" not as "view image"

Hi, everyone!

I'm using QB Online.  Our business replaces auto glass at collision repair shops.  I regularly attach images to invoices for our customers to see information about the jobs for which we are sending them invoices.

For the last week or so, when I click on the attachment, QBO acts like I want to DOWNLOAD the attachment rather than VIEW the attachment which is what I want to do.  I have two attachments - the collision center's order number which is unique for that job, and the car's VIN so that we can match it up with the right vehicle.  These get attached as images that our technicians submit for the billing.

 

I need to SEE the pictures that I attach, not DOWNLOAD them.  

 

Has something changed?  Do I need to change my workflow?

 

Any advice here would be helpful.

 

Steph

 

 

 

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