I appreciate your feedback regarding your experience when using QuickBooks, @6009. And I know the importance of sending an email via Outlook instead of webmail.
Since you're still having an issue with this, I suggest contacting our Customer Care Team. They can provide in-depth troubleshooting steps to get this fix and open an investigation ticket if other users are experiencing the same.
To reach them, here's how:
- On your QuickBooks account, go to the Help menu at the top.
- Select QuickBooks Desktop Help.
- Choose Contact Us.
- Enter the issue or topic in the field box.
- Follow the onscreen instructions.
You can also check out this link for more information on contacting them: Contact QuickBooks Desktop support. Ensure to review their support hours to know when agents are available.
Drop me a comment below if you have any other concerns about emailing the invoice. I'll be happy to help you some more.
