Thanks for being part of the QuickBooks family, @Amanda. I’m here to help you get past the issue you're getting with the auto-fill behavior on your item names.
I appreciate you updating your QuickBooks. Since you’re having issues with the item or account names, you’ll want to uncheck the Quickfill option in Preferences to stop the autofill function.
Once done, type the items, accounts, and class again to see if it still does the same thing. If the issue persists, let’s perform some troubleshooting steps to scan your company files for errors or data damage.
Here’s how:
- Go to the File menu, then select Utilities.
- Click Verify Data, then tap OK.
After that, follow these steps to fix any errors or data damage that's found:
- Navigate to the File menu again, then select Utilities.
- Click Rebuild Data, then press OK.
- QuickBooks will ask to make a backup before rebuilding your company file, select OK.
- Once done, hit OK.
For other troubleshooting steps to data issues and errors, feel free to check out this article: Verify and Rebuild Data in QuickBooks Desktop for MAC.
For more troubleshooting steps for the QuickBooks for Mac version, you can refer to this article: Additional data damage troubleshooting for Mac.
Please leave me a comment below if you need more help with the process or an update about how things go. I’ll be here to help you. Stay safe.
