Hi justanotherITadmin!!

I am good except for the QuirkBooks email issue :)

Hope all is well in your world!

I am using Enterprise V21 and is affecting 4 of my 7 users.

Same issue as before. Email sent though QuickBooks not saving customized emails.

Seems to be occurring since Microsoft update October 26th.

The only temporary solution is to uncheck "Use cached exchange mode to download email" in the account settings.

I have been following the MS community forum regarding this issue. There appears to be a registry key that needs to be deleted but the post doesn't name the key.

So frustrating.

Thank you for reaching out