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boobers13
Level 2

Quickbooks won't back up

Hi all

I am the treasurer for a non-profit.  Tonight, when I went to backup my files, halfway through the backup, the backup stops and it just says "failed".  No error code or anything.  I have never had this problem before.  I tried unplugging my external hard drive and it still gave me the same message.  I even tried backing it up to my computer desktop and got the same message.  I checked the external HD and there is plenty of room left on it.  I have tried 8 times and each time it failed.

 

I am using Quickbooks non-profit 2018 on a Windows computer running windows 10.  The last time I backed up was October 30th and had no problem.  As I said, this has never happened before.

 

Any help would be greatly appreciated.

 

Robyn

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