Hello, James.
I'd also like to get some work done, so logging in as fast as possible without any issues would definitely help me with my productivity. So, I'll barge in and help you fix the loading issues on the second page when logging in to QuickBooks.
Have you tried using an incognito browser and clearing the cache? These are a good way to check for any cache-related issue. The slow loading on the second page might've been just a simple cache problem. When a cache is full, it can cause some loading issues within a specific page.
Just to elaborate on my colleague's solution, we can use an incognito browser to check any cache-related problems within the second page. Let's use these shortcut keys to pull it up:
- Google Chrome: Press CTRL + Shift + N.
- Safari: Press Command + Shift + N.
- Mozilla Firefox or Microsoft Edge: CTRL + Shift + P.
Log in to your QuickBooks Online account, then observe the loading times. If it loads faster than using a regular browser, let's clear the cache to fix the issue.
After clearing, close out any browser instances to complete the steps.
Alternatively, we can also use another supported browser to work on your QuickBooks Online company.
However if you're still getting some loading issues on the second page, let's have this checked by our support team. They'll use their tools to check for any issues related to the password page.
Here's how to reach them:
- In QuickBooks Online, click the Help icon on the top right corner of the screen.
- On the pop-up panel, go to the Search tab.
- Click the Contact Us button on the bottom part.
- In the box, enter "loading issues on the password page."
- Proceed with Continue, then choose how you want to reach us (phone or chat).
I can see that there are a lot of things you'd need to take care of in QuickBooks. If you'd like to see your cashflow in the near future, I'll add this article in case you need help: Track your cash flow in QuickBooks Online.
I'm all ears if you have other concerns related to your QuickBooks Online account. I'll cover just about anything from entries to reports. Just add the details and I'll be right there with you.
