Hello there, @juliepascal. I am aware that this procedure has not been simple for you. 

I appreciate everything you did to ensure that this worked out. 

It is preferable to get in touch with our QuickBooks Support Team by following the instructions provided above by my colleague CharleneMae_F since you cannot open the file due to an error. This will enable our team to investigate this further and create a ticket for this problem.

Keep on posting here if you need anything else. We'll respond as soon as we can.