Hi, chris tilby.
Since your concern about a warning saying we need to purchase a token for QuickBooks Online, which we do not use anymore. I would advise contacting our Support team. They can check the file and see what's causing the error message to appear.
- Go to the Help menu.
- Select QuickBooks Desktop Help.
- Click the Contact us option at the bottom.
- Follow the on-screen instructions and tell us about your purchased token concern.
- Scroll down and choose how you want to connect with a QuickBooks expert.
I've collated some of our resources that you can use as a reference. These links will serve as a guide in navigating QuickBooks: QBDT Help articles.
Let me know if I can be of additional assistance by posting below. Hope you have a good rest of your week.
