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Replying to:
Rasa-LilaM
QuickBooks Team

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Hello there, jschwartz20.

 

I appreciate your efforts in attempting to get the correct message to appear in the body of the email for your estimate. Let's perform another one to fix the issue.

 

To begin, download the most recent QuickBooks maintenance release. This will resolve any unusual behavior you encounter in the program and let it apply the patch for critical fixes. I'm here to assist and direct you through the process.

 

Here's how:

 

  1. In your company file, tap the Help menu at the top bar and choose Update QuickBooks Desktop.
  2. Head to the Update Now tab and tick the Reset Update box to remove previously downloaded releases.
  3. Click the Get Updates button and then press OK to continue.
  4. Once done, close and reopen your QuickBooks to kick off the installation.

You can learn more about sending sales forms in this article: Email sales forms, invoices, and statements in QuickBooks Desktop. It covers topics such as batch emailing forms, adding multiple customer contacts, and removing one.

 

For future reference, you can use the following resources to troubleshoot email issues in the desktop program:

 


Let me know how it goes after following the solution. I want to make sure you're taken care of. Have a good one. 

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