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Giovann_G
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I know this hasn't been easy for you, Burkemperlawn.

 

I'll assist you in gaining access to your company file so you can proceed with working your way back.

 

You must log into your Intuit Account once every 180 days when opening your company file due to the new improved security and protection measures. Press Alt + F4 from your keyboard to exit the login request page.

 

Then, you can follow these steps to log in to your Intuit Account:

 

  1. Sign in to your company file as an admin.
  2. Go to the Company menu, then Users.
  3. Select Intuit Account User Management.
  4. Enter your Intuit Account credential.
  5. If you don't remember the details, sign in through a web browser using this link: Sign in to your Intuit account.
  6. Choose I forgot the User ID and Password if you don't remember the login information.
  7. Follow the onscreen instruction to complete the process.

 

Alternatively, you can also create a new company file.

 

Here's how:

 

  1. Create a new company file or open an existing company file.
    • You’re the admin: Select this if you’re an admin who logs in to the QuickBooks Desktop company file with Admin credentials and manage all of the financial actions and users roles for the company file. Then enter your Email or user ID.
    • I’m not an admin: Select this if you log in to the company file with a shared QuickBooks Desktop Admin credential.
  2. Click Continue.
  3. If you’re the admin you’ll be prompted to enter your Email or user ID, then enter your Password.
  4. Select Sign In.

 

For your reference, check out this article for more details: Set up and use Intuit account user management in QuickBooks Desktop.

 

Once logged in, you can now update your QuickBooks Desktop software to the latest release to ensure you have the latest features and fixes.

 

Don't hesitate to add any details below if you need further assistance accessing your company file. We're always available to help you.

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