I know this hasn't been an easy process for you, Abacus2006.
I appreciate all the efforts you've performed to get this resolved.
Did you encounter any error messages after closing the file? This will help us determine the cause of this.
Let's restore another backup of the file. This helps us check if this is the cause.
If the issue persists, I'd recommend contacting our QuickBooks Support Team. They're equipped with tools to investigate the issue. It'll also allow them to submit a ticket to our engineering team to alert them about the issue if necessary.
Here's how:
- Go to Help, then select QuickBooks Help.
- Choose Contact Us.
- Give a brief description of your issue, then select Continue.
- Select to Chat with us or Have us call you.
To know their availability, please check our support hours.
Drop a comment below if you need further assistance. I'll get back to you as soon as I can.
