This is happening to only my machine no other users are having this issue. Your message was helpful. Nothing is resolving the problem. I have called QBE tech support two times yesterday for about 1.5 hrs without any resolution whatsoever. Their techs aren't capable of troubleshooting at all. It is beyond frustrating and I need to get this fixed ASAP. I have done everything suggested and nothing works. Any suggestions for me-we use QBE 22 Desktop version. Thank you very much in advance.