Thanks for coming back to us, @bottojr.
We can check your phone settings to see if there's a restriction that's causing the error. If none, I'd suggest getting in touch with our Customer Support Team. This way, they can pull up your account in a secure environment and check the cause of the problem.
Here's how:
- Go to the Help menu.
- Select QuickBooks Desktop Help.
- Click Contact Us.
- Give a brief description of your issue, then select Continue.
To add up, I'm also adding this link that contains information regarding utilizing the QuickBooks Web Connector: Find out what Web Connector is and how to set up it up in QuickBooks.
Please let me know how it goes by leaving a comment below. Don't hesitate to add a comment below if you have other questions about the Web Connector feature in QuickBooks. I’ll be here to help.
