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Replying to:
AbegailS_
QuickBooks Team

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Hi there, @Jhirsch.

 

I'm here to help you sort things out and help you with this unexpected behavior.

 

These may be caused by issues on the computer itself or by how QuickBooks interacts with your system. Make sure to always update your QuickBooks Desktop to the latest release as it becomes available to ensure you have all the updated components.

 

Also, the following resources below outline the solutions and other possible causes of QuickBooks Desktop unexpected behavior:

 

 

If none of the provided troubleshooting steps worked for you, it'd be best to contact our Technical Support Team. This way, they can further investigate this matter and create an investigation ticket if other users are experiencing the same.

 

Here’s how to contact our phone agents: 

  1. Go to the Help menu at the top and select QuickBooks Desktop Help.
  2. Click the Contact Us link at the bottom of the pop-up window.
  3. Enter a brief description of your concern and hit Continue.
  4. Click Start a Message.

 

You can check out this article for your reference: Contact the QuickBooks Desktop Customer Support Team

 

In case you need tips and related articles in the future, visit our QuickBooks Community help website for reference: QBDT Self-help

 

Should you have any follow-up questions or concerns, don't hesitate to post again here in the Community or leave a comment on this thread. Take care and have a good one.

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