I know how you wanted the Accountant center to work the way it used to. Let's make sure to perform the troubleshooting steps to fix the issue, sarahccpa.
But before we start, may I know if you have already tried the steps provided above? If not, you'll want to follow the solution given by my colleague Charies_M which is the Verify and Rebuild tool to resolve data issues.
If it's still not working, you can perform the rest of the steps provided. This ensures, that everything in your Accountant center will update and fixed. However, if nothing happens after performing all the possible solutions provided, I recommend reaching out to our Support Team so they can investigate why is this happening. To do so, you can follow what is outlined below:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account and select Continue and then Continue with my account.
- If you don't already have an account, make sure to Create a new account.
- We'll email you a single-use code. Enter your code and select Continue.
- If you have more than one account, select the account you want to use and then Continue.
- Select to chat with us or Have us call you.
Furthermore, QuickBooks Desktop provides general troubleshooting information to fix the update errors. To know more about this, read this article for more details: Fix QuickBooks Desktop Update Errors.
Feel free to let us know if you have any concerns about your Accountant center. The Community is always here to cover all your needs 24/7.
