I wish you didn't have to experience all that, Michele67a.
Let me make it up to you by ensuring you'll be added as one of the affected users.
We have an ongoing investigation about QuickBooks Online being slow when accessing various pages. I understand you've contacted our support team, but I recommend reaching out to them again so that you'll receive an update once this is resolved.
Here's how:
- Go to the Help (?) icon at the top.
- On the Assistant tab, click Talk to a human.
- Enter your concern in the Type something field, then click the send icon.
- Click on I still need a human.
- Choose the Get help from a human button.
- Select Chat with us or Have us call you.
Beforehand, please check out the support hours to know their availability.
Additionally, I've added these resources that'll help you learn more about how to optimize the QuickBooks Online performance:
I appreciate your understanding on this matter. Please know that I'm determined to get this resolved.
