Hello there, jn5300. I appreciate your patience and efforts in following all those suggested troubleshooting steps by my colleagues. I'm here to share additional information and guide you to our Technical Support Team.
The current default browser has changed from Internet Explorer 11, but Microsoft no longer supports this started last June 15, 2022. Then, Last June 10, 2022, all supported versions of QuickBooks Desktop (QBDT) will begin to use our new custom browser. All you have to do is update to the latest release.
You can refer to this article for more details about the changes: Use our built-in browser in QuickBooks Desktop.
Additionally, since you've tried all the possible troubleshooting steps above and still get the same concern. I'd recommend reaching out to our QuickBooks Desktop Support Team. I'll show you how.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk, and then choose a way to connect.
Please check out this article for QuickBooks support hours: Contact QuickBooks Desktop Support.
You can always post back if you need more help in managing your QuickBooks account. I'll be here. Please take care!
