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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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DivinaMercy_N
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Hello there, @marvomineral and @GM60. I want to ensure this will be taken care of so you can work in QuickBooks Online (QBO) seamlessly.

 

Whenever you encounter a slow performance issue while using your QBO account, there are a few things you can check to narrow down the reason. Also, since the program is a web-based service, this depends on the processing capability of your computer or device, including the amount of RAM and the speed of your internet connection to work as intended. To start, ensure that your system meets the minimum requirements to run it.

 

Once confirmed you reach the required criteria. Let's now check your internet speed. With this, we can make sure that this is not limiting your QBO experience. To do so, run a Google Speed Test to confirm the speed of your connection. When finished, check this article to further understand the result: Test your internet speed.

 

For reference about the process, please visit this article: Why is my QuickBooks Online slow?.

 

However, if the same thing happens, I recommend reaching out to our Customer Care team to further check the root cause of the issue. 

 

Need to have additional guides in performing your QuickBooks tasks? Feel free to browse through this page to find one: QBO Help articles page. This provides a compilation of help articles specific to QBO that you can open at any time. 

 

Don't hesitate to leave a reply here if you have any other concerns about managing your QBO account. I'm always here ready to provide additional help. Have a good day ahead.

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