Hello there, @jimbofoxman. I appreciate you letting us know the result of the troubleshooting steps you've performed on your end. I want to ensure this issue gets fixed.
Verifying and rebuilding your data is a good start when fixing transaction-related issues in QuickBooks Desktop. Let me show you how:
To Verify Data:
- Choose Window at the top, then Close All.
- Choose File.
- Hit on Utilities.
- Click Verify Data.
To Rebuild Data:
- Choose File.
- Click on Utilities.
- Hit Rebuild Data.
- You will receive a warning message to back up your company file, press OK.
- Click OK when you get the message "Rebuild has completed".
Once done, send an invoice again and see if the option to View and Pay Now button is there. However, if the problem persists, I'd suggest getting in touch with our QuickBooks Desktop Support. They have the tools required to perform any escalations in the system whenever necessary on your behalf.
Please know that you can always get back to us if you have other questions. We're always here to help.
