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Buy nowI know that having to go through multiple troubleshooting steps and not having any of them work can be a real pain, especially when you have more important things to be doing, adamabel1.
I appreciate you for performing some troubleshooting steps to get this resolved. Aside from the steps you've performed, we can uninstall QuickBooks Data Server Manager to refresh the connection. Here's how:
Then, rename the installation folders. If you don’t see the Application Data or Program Data folder, you need to display hidden files and folders or search for files using Windows. We can only uninstall or rename the QuickBooks version folder found in the Intuit folder: C:\Program Data\Intuit if you have other Intuit apps installed on your computer. Here's how:
Once done, reinstall QuickBooks Database Server Manager. Here's an article you can refer to for more details about reinstalling Database Server Manager and setting up file sharing. If you already did these steps and still getting the same result, I'd suggest contacting our Technical Support Team to help you with this one. They have all the necessary tools to determine the cause and guide you with a fix. You can check out our support hours to ensure we can assist you on time. Here's how:
Feel free to visit our QuickBooks Help Article page for more insight about running your business in your account.
This should point you in the right direction. Keep me posted on how it goes or after reaching out to our support team. I want to make sure this is taken care of. You have a good one.