Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
tlester3672
Level 1

Reply to message

I have a new issue.  I dropped Point of Sale and I am generating all my invoices thru my Intuit QuickBooks Enterprise Solutions - Retail Edition 22.0.  I am a print shop and my large format printer allows me to enter some accounting information at the time of submitting to print.  This includes an entry for customer and job name.  Basically what my customers need in order to map accounting on their side.  My printer also tracks the square footage used in each print job and I bill out the job according to that sqftage.  I am using a 3rd party software to map the items and make it easier to import the billing data to QB.  It is called Zed Axis 16.0.  Everything is working great, except for one thing.  I can map a true setting in Zed Axis in the email later field.  When the invoices are created from the import, they have the email later checked, as they should.  What does not work correctly is that if I send out those invoices via email, even though I have that customer's default as being able to pay invoices online, the pay button is missing.  What I have to do is to go into the send forms screen, remove all the invoices to be sent, then open each one individually, select the email later checkbox and resave the invoice.  When I go into send forms after that, the pay button is on the emails.  I'm not sure at what point the pay button feature is being lost.  Can you give any insight as to why this would happen?

Need to get in touch?

Contact us