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KlentB
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   Thanks for adding the screenshot, Shannon in Colorado.

 

The error you encountered usually occurs when you attempt to create an adjustment for a company that has no inventory. Since the program requires a particular number of FIFO units for a single sale, you may need to contact our technical support. This way, we'll be able to pull up your account and perform the adjustment for you. here's how to connect with us:

 

  1. Go to the Help icon.
  2. Select Talk to a human.
  3. Enter "Talk to a human" again in the search bar.
  4. Choose I still need a human, then click Contact us.
  5. Select Get a callback or Send a message to start a conversation.

Keep me posted if you have any other concerns or follow-up questions about inventory. Take care and have a good one.

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